Frequently Asked Questions
General
All transaction between client and vendor will be done outside platform with their own suitability and availability - However For FindBestFirms Subscription fee, we have our own payment gateway and users/vendor can choose to pay credit/debit card and available options. Recurring payments are billed monthly to avoid disruption of service; transactions are processed through recognized financial institutions for your convenience and security.
To safeguard against scams, confirm the legitimacy of anyone you’re working with—check reviews, profiles, or references. Use the platform’s secure payment system, avoid upfront or outside payments, and never share sensitive personal or financial details before verifying credibility. When in doubt, consult the platform’s support or assistance channels for guidance.
If you face a challenge with a client, lead or project, we recommend to keep the communication on the platform and communicate the problem clearly and calmly to understand the issue. We can propose solutions or adjustments that could help and seek agreement on next steps. However most leads are direct contact with clients and you'll be sole responsible for payment, communication or legal escalation. We can help with escalate through proper support or mediation channels on the platform if needed. Document all communication to ensure clarity and track progress toward resolution.
The FBF marketplace is free to join and can be access with your Vendor Profile, with no hidden charges for creating a profile. However, a small monthly subscription fee may apply to view lead/projects. This ensures platform maintenance, security, and access to valuable tools designed to connect freelancers with high-quality clients and opportunities.
Submitting a proposal to a Lead is simple, Once a Lead/Project is posted, it will directly sent to your Lead box based on your plan and category. You can also browse for available projects, review requirements, and send request to client directly.” Tailor your cover letter by highlighting relevant skills, experience, and portfolio samples. If a client accept your proposal, you can chat more about work for Free. Add a compelling cover letter and competitive bid. Once submitted, clients review your proposal and may reach out to discuss further details.
To create a freelance profile on FindBestFirms, simply sign up, complete your personal and professional details, showcase your skills, upload a portfolio, and set your service categories. A well-crafted profile highlights your expertise, making it easier for potential clients to find and hire you.
Research
All transaction between client and vendor will be done outside platform with their own suitability and availability - However For FindBestFirms Subscription fee, we have our own payment gateway and users/vendor can choose to pay credit/debit card and available options. Recurring payments are billed monthly to avoid disruption of service; transactions are processed through recognized financial institutions for your convenience and security.
To safeguard against scams, confirm the legitimacy of anyone you’re working with—check reviews, profiles, or references. Use the platform’s secure payment system, avoid upfront or outside payments, and never share sensitive personal or financial details before verifying credibility. When in doubt, consult the platform’s support or assistance channels for guidance.
If you face a challenge with a client, lead or project, we recommend to keep the communication on the platform and communicate the problem clearly and calmly to understand the issue. We can propose solutions or adjustments that could help and seek agreement on next steps. However most leads are direct contact with clients and you'll be sole responsible for payment, communication or legal escalation. We can help with escalate through proper support or mediation channels on the platform if needed. Document all communication to ensure clarity and track progress toward resolution.
The FBF marketplace is free to join and can be access with your Vendor Profile, with no hidden charges for creating a profile. However, a small monthly subscription fee may apply to view lead/projects. This ensures platform maintenance, security, and access to valuable tools designed to connect freelancers with high-quality clients and opportunities.
Submitting a proposal to a Lead is simple, Once a Lead/Project is posted, it will directly sent to your Lead box based on your plan and category. You can also browse for available projects, review requirements, and send request to client directly.” Tailor your cover letter by highlighting relevant skills, experience, and portfolio samples. If a client accept your proposal, you can chat more about work for Free. Add a compelling cover letter and competitive bid. Once submitted, clients review your proposal and may reach out to discuss further details.
To create a freelance profile on FindBestFirms, simply sign up, complete your personal and professional details, showcase your skills, upload a portfolio, and set your service categories. A well-crafted profile highlights your expertise, making it easier for potential clients to find and hire you.