Terms of Services

Welcome to FindBestFirms.com, a dedicated B2B rating and review platform committed to helping both software and service seekers, as well as providers, discover their ideal matches. Please take a moment to review our terms of service outlined below, as they govern your use of the FindBestFirms.com platform.

In this document, the terms 'we,' 'us,' and 'our' refer to FindBestFirms.com, while 'you' or 'your' pertain to the individuals accessing and utilizing our platform.

As of March 1, 2023, the following 'Terms of Service' are in effect, and we kindly request that users periodically revisit this page to review the most recent 'Terms and Conditions.' We retain the sole discretion to update and amend these 'Terms,' and your continued use of our platform after any such modifications implies your acceptance and willingness to adhere to these changes.

Prior to utilizing our services, it is imperative that you carefully read the specified 'Terms and Conditions.' This constitutes a legally binding contract governing your engagement with the FindBestFirms.com website and its services. BY ACCESSING AND UTILIZING THE SERVICES PROVIDED BY FindBestFirms.com, BROWSING OUR WEBSITE, REGISTERING ON FindBestFirms.com, CONTRIBUTING CONTENT TO OUR PLATFORM, ACCESSING INFORMATION VIA OUR PLATFORM, SUBMITTING REVIEWS TO OUR PLATFORM, PARTICIPATING IN SURVEYS, OR ENGAGING IN COMMUNICATION VIA EMAIL OR PHONE, YOU (collectively 'YOU' OR 'YOURS') AGREE TO ABIDE BY THESE TERMS. IF YOU DO NOT CONSENT TO THESE TERMS, YOU MUST CEASE USING THIS SITE IMMEDIATELY.



In order to use FindBestFirms.com and its associated platforms and services, users must be 18 years of age or older. This requirement applies to activities such as registering for an account, accessing our services, composing and sharing reviews, and utilizing our website.


User Accounts

As part of your engagement with our services, you have the option to create a FindBestFirms.com account. When doing so, it is your responsibility to provide and maintain accurate, current, and complete information about yourself and, if applicable, the company you represent. We reserve the right, at our sole discretion, to suspend or terminate your account if the information you provide appears incomplete, inaccurate, or inappropriate to us for reasonable grounds. Users are accountable for safeguarding the security and confidentiality of their personal and account information, including login IDs and passwords. We do not accept responsibility for any misuse or damage resulting from failure to comply with this section.

Your information is collected, stored, and processed in accordance with our Privacy Policy.


User Content

Submission of User Content

By utilizing our website, users must acknowledge that they bear sole responsibility for all user-generated content, including but not limited to reviews, comments, company profiles, and messages. No form of user-generated content, regardless of its method of creation or submission to FindBestFirms.com, is exempt from this section.

Users are expected to submit only accurate and up-to-date content and will be held entirely liable for any harm or issues arising from false, incomplete, misleading, or defamatory information submitted on our platform. You agree to indemnify, defend, and hold FindBestFirms.com harmless against any claims arising from user-generated content submitted by you.

We reserve the right to distribute, edit, or reject any user-generated content across our website and affiliated channels as we deem appropriate. We retain the right to edit, rephrase, or modify information provided by users when submitting user reviews to enhance clarity, readability, and presentation. However, our right to edit reviews does not exempt users from their obligation to provide accurate and high-quality information. We are not obligated to store or provide copies of your content.

By submitting user content, you consent to abide by our community and review guidelines outlined on this page and acknowledge that any violation of these terms or the general 'terms and conditions' grants us the authority to modify or delete user-submitted content at our discretion.


Using User-Submitted Content

It is important to acknowledge that we do not verify or endorse any user-generated content, and the responsible use of such content is solely your responsibility. You must assess any user-generated content published on our site yourself and assume the associated risks.

References to products or services, whether by trade name, trademark, supplier, manufacturer, or otherwise, do not imply any endorsement or recommendation by FindBestFirms.com. User-generated content, such as reviews, and website content, such as rankings, are primarily based on third-party opinions, and FindBestFirms.com does not guarantee their quality, accuracy, or reliability. By using our services, you may come across user-generated content that may be offensive, inaccurate, or objectionable, and you cannot hold FindBestFirms.com liable for such content.


FindBestFirms.com's License to User Content

When you submit content through our services, you grant us an irrevocable, perpetual, worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, modify, reformat, adapt, translate, distribute, publish, create derivative works from, or publicly display user content in whole or in part on any existing or future platform for any purpose and application that we deem appropriate. We may also display advertisements and other information alongside or within user content. Users are not entitled to any compensation for such advertisements, and the manner and extent of these advertisements may change at any time without prior notice to you.


Using Our Website/Service

As users of our website/services, you agree to comply with all applicable laws, including, but not limited to, privacy laws, intellectual property laws, tax laws, and regulations. You also agree to ensure that all user-generated content you make available on our website, regardless of the method of submission (including, but not limited to, reviews, company details, trademarks, logos, images, and videos), is accurate, true, and free from third-party encumbrances. Furthermore, you agree to comply with all notices sent by FindBestFirms.com regarding your use of our services.

Our website provides you with the opportunity to browse and share information related to various technology products and service providers, as well as create reviews and related content. While we make efforts to verify the identities of reviewers, the contents of the reviews are solely third-party opinions for which we cannot be held liable. We are also not responsible for, nor do we participate in, any interactions or engagements between vendors or service providers. Vendors and users, who are connected through our service, must communicate with each other at their own risk, recognizing FindBestFirms.com as an unrelated third party.



Any feedback you provide about our services and platform, including but not limited to corrections, updates, or suggestions, becomes the property of FindBestFirms.com. By providing feedback, you assign any rights in such feedback to FindBestFirms.com without the expectation of receiving payment or compensation.


Prohibited Activities

In using our services, you agree not to engage in, or encourage any third party to engage in, the following activities:

Content Submission:

  • Transmit, submit, email, or otherwise make available any content that is illegal, unlawful, objectionable, libelous, false, abusive, or discriminatory.
  • Include information that you do not have the legal right to make available, whether due to contractual, trust, or other obligations.
  • Infringe upon any intellectual property, proprietary, or privacy rights, including but not limited to patents, trademarks, copyrights, and publicity rights.
  • Include or resemble unauthorized or unsolicited advertising, spam, junk mail, or chain letters.
  • Contain software viruses, worms, or any computer code that could interfere with or harm computer hardware, software, or telecommunications equipment of FindBestFirms.com or its users.

Content Guidelines:

  • Duplicate, rebrand, license, sublicense, transmit, broadcast, display, or sell information (excluding user-generated content submitted by you) found on FindBestFirms.com.
  • Use, share, repurpose, redistribute, utilize, copy, or adapt any content, data, or information you view on FindBestFirms.com to provide any service that competes, in our sole discretion, with FindBestFirms.com.
  • Modify or remove any trademark or copyright material that appears on the service.
  • Provide or receive compensation for writing or removing reviews or other user-submitted content, except for incentivized reviews that comply with our guidelines.
  • Post reviews on products/services offered by your current employers or on services/products by direct competitors of your employers or any other product/service that poses a conflict of interest with you.

Security Guidelines:

  • Download, copy, collect, use, or transfer any information, including personal information of users obtained from FindBestFirms.com unless explicitly permitted in the 'terms of services' or by FindBestFirms.com.
  • Attempt to override or disrupt FindBestFirms.coms underlying security structures or perform actions that directly or indirectly disrupt the functioning of our infrastructure.
  • Use software, devices, robots, scripts, or other means to scrape, crawl, or index any web page or other portion of our service.
  • Engage in replicating, mirroring, or simulating the appearance of, or attempting to impersonate FindBestFirms.com or any of its services.
  • Attempt to gain unauthorized access to FindBestFirms.coms services, user accounts, stored data or information, or FindBestFirms.coms network or system through hacking or other means.
  • Harm, threaten, harass, abuse, or attempt to offend others or log in with an alias that conceals your true identity.
  • Download, save, record, process, transfer, or broadcast data from other users.

Your adherence to these guidelines is essential to maintaining a positive and secure environment on our platform.


Sponsorships and Incentivized Reviews

Enhance your brand's visibility and reach with sponsorships on our platform. When users visit a directory page, sponsored companies are prominently displayed at the top, indicated by a "sponsored" tag. It's important to note that sponsorships do not impact your ranking or position on our Leader’s Matrix, nor do they guarantee specific levels of traffic, leads, business, or sales. Sponsorships exclusively affect your placement within our company listings.


Purchase Terms

All transactions on our platform, including the acquisition of sponsored or start-up plans, are treated as subscriptions. The terms of your agreement with us, related to the product you subscribe to, will remain in effect for the duration of the subscription term you select. When purchasing any of our services, you commit to paying the agreed-upon fees, along with all applicable taxes, at the time of purchase. Timely payment is essential, as failure to do so may result in the termination of your services. Payment methods accepted include credit/debit cards and bank transfers/ACH-enabled bank accounts from recognized financial institutions.

By purchasing our services, you consent to being charged a recurring subscription fee, either by us or our authorized payment agents, as specified in the invoice. This encompasses all relevant fees, charges, taxes, and any additional costs associated with upgrading your subscription. If you opt to upgrade or downgrade your subscription, you must make the necessary payments on a pro-rata basis through the upcoming billing cycle. Afterward, both your subscription and pricing will be adjusted accordingly. Changes to subscriptions will continue to bill at the original schedule but at the updated price starting from the nearest billing cycle.

Subscriptions renew automatically on a month-to-month billing cycle. To cancel your subscription, a non-renewal/cancellation request must be submitted to support@findbestfirms.com at least five business days before your next billing date to ensure timely termination.

In cases where your chosen payment provider fails to process your payment or reaches its expiration, you are responsible for any outstanding amounts. Failure to update your payment information or cancel your subscription grants us the authority to bill your existing payment provider and terminate your subscription.

Your obligation to pay our fees persists for the duration of your subscription or until you cancel it. Applicable taxes are calculated based on the payment information you provide during purchase. You have the flexibility to suspend or cancel your subscription at any time by contacting support@findbestfirms.com

By purchasing our services, you acknowledge that FindbestFirms retains the right to cancel, terminate, suspend, or restrict your access to our services without prior notice or liability, with or without cause, including, but not limited to, failure to pay applicable fees. We also reserve the right to alter, modify, upgrade, add to, or reduce the quality, availability, and nature of our services/products. This may be done at any time and for any reason, including compliance with applicable regulations or laws, without prior notice and at our sole discretion. Additionally, we may test, modify, or remove any products or services that could impact how customers access and pay for our offerings.

We provide no guarantees regarding the results or outcomes of using our product/service offerings. You agree to be responsible for payments under this agreement, regardless of any changes, modifications, or developments to FindbestFirms' services/products that may occur during the term.



The services offered by us and all information contained therein, to the extent permitted by applicable law, are provided "as is" and "as available" with all faults and mistakes, without any warranty of any kind. You must use and refer to them at your own risk. We do not guarantee the accuracy of information related to vendors and products on this website and disclaim any liability arising from it.

FindbestFirms makes no representations regarding the suitability of the information, content, reviews, submissions, products, and services listed on this website. Inclusion of any product, service, or information on our website or within our offerings does not imply endorsement or recommendation from us. We hereby disclaim all conditions and warranties concerning services, products, software, information, content, and submissions described on this website, including all conditions and warranties of merchantability, fitness for a particular purpose, title, non-infringement, or accuracy. Reviews and other user-generated content on our service represent the opinions of users and should not be considered as statements of facts.

FindbestFirms does not guarantee uninterrupted or error-free functioning of its services. Our operations may be affected by system or network failures, updates, maintenance checks, or other unforeseeable events. We disclaim any liability for damages caused by any such malfunction or error.

If you are not satisfied with or harmed in any way by FindbestFirms or anything related to us, you may close your FindbestFirms account.


Liability Limitation

In no event, to the maximum extent permitted by law, shall FindbestFirms be liable for any direct, indirect, consequential, incidental, or punitive damages caused by, arising out of, or connected to your use of or access to our services or website, even if FindbestFirms has been advised of the possibility of such damages. Your access and usage of our services are entirely at your own risk, and any damage caused by the same is your responsibility.


Intellectual Property Rights, Ownership, and Copyright Policy

FindbestFirms owns all content within our website, including services, features, graphics, designs, aggregated reviews and ratings, and user content compilation. Users retain ownership of their individually submitted user content but grant FindbestFirms the right to distribute, display, and advertise user content as we see fit. Our services are protected by copyright and trademark laws in the United States and other foreign countries. FindbestFirms exclusively owns all intellectual property rights to its services. Users are not permitted to alter, modify, obscure, or remove any trademark, copyright, or proprietary rights notices within our services. All trademarks, logos, service marks, and names of services and products listed on FindbestFirms are the property of FindbestFirms or its licensors and should not be copied, imitated, or used without explicit permission.



You agree to defend and indemnify FindbestFirms from and against any third-party claims, demands, causes of action, recoveries, losses, damages, fines, penalties, liabilities, or any other costs or expenses resulting from your failure to comply with these terms and conditions, your violation of any law or third-party rights, or your use of this website.


Links to Third-Party Sites

FindbestFirms contains links to websites operated by parties other than us. These links are provided for reference only and do not imply endorsement of the linked platforms, their content, or any association with their operators. Your use of any such website is entirely your responsibility and at your own risk. We are not liable for any loss, damage, or claim caused directly or indirectly by your use or reliance on any of these third-party websites.



These terms and conditions are governed by the laws of Las Vegas, Nevada, USA, and apply to your use of FindbestFirms regardless of your country of residence, access location, or country of origin. Any claims related to or arising from these terms must be exclusively resolved by a state or federal court located in Nevada, unless otherwise agreed by the parties involved.

These terms, along with our privacy policy, constitute the entire agreement between you and FindbestFirms, superseding any prior or contemporaneous proposals or communications, whether written or oral. Our failure to act with respect to a breach of these user terms does not waive our right to act with respect to that or subsequent similar breaches. If any of these terms are deemed invalid or unenforceable under applicable law, the remaining terms remain in effect.



For assistance, please contact us at support@findbestfirms.com



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